At 3rstation, we strive to provide high-quality products that meet the exact needs and specifications of our customers. If you receive a product that does not meet your required specifications, you may return it within 7 days of delivery for a full refund or exchange.
The following conditions apply to this return policy:
1. The product must be in its original, unused condition, with all packaging and accessories intact.
2. The product must not have been damaged by the customer. Damage caused by the customer is not covered under this return policy.
3. The customer must provide a valid proof of purchase, such as a sales receipt or order confirmation.
4. The customer is responsible for the cost of returning the product to us. We recommend using a trackable shipping method to ensure the safe return of the item.
5. Once the returned product is received and inspected, we will issue a full refund or provide a replacement item, as per the customer's preference.
6. Refunds will be issued in the original form of payment within 7 business days of the return being processed.
7. This return policy does not apply to custom-made, personalized, or made-to-order items.
If you have any questions or concerns about this return policy, please don't hesitate to contact our customer service team at (+234) 08143714352.